press releases
date:
01 May 2013
subject:
Sytel Limited, a leading vendor of contact center software, is providing the technical lead for a working party to improve the detection of answering machines (AMD) by automatic (predictive) dialers.
date:
27 Feb 2013
subject:
Sytel partners with Nexogy to add predictive dialing, scripting, reporting, multi-media
date:
03 Dec 2012
subject:
Sytel today announced that GfK Group has finished the European phase of its worldwide rollout of the Sytel dialler software,
totalling 3700 licenses.
date:
06 Oct 2012
subject:
Sytel's predictive dialing software is now available as part of the SAP Business Communications Management software, version 7.
date:
06 Aug 2012
subject:
Richard Compton comes to Sytel to take on sales for EMEA and market research.
date:
18 Nov 2011
subject:
Sytel calls for an end to the
widespread disregard in the UK for the Ofcom rules
on predictive dialling.
date:
17 Oct 2011
subject:
date:
18 Jul 2011
subject:
date:
14 Jun 2011
subject:
Sytel Limited expects to supply 150 inbound/ blended systems across Brazil by the end of 2012.
date:
11 Apr 2011
subject:
Sytel Limited reports that revenue from its
hosted call center solutions in the cloud now
represents more than 50% of total revenues.
date:
10 Mar 2011
subject:
In a first for the US market, the Sytel predictive dialing engine is now being marketed by inContact on a compliant basis.
date:
29 Jan 2011
subject:
Sytel has completed Certification Testing with the IBM SPSS Research and Development team. Sytel Limited is one of the first companies, and the sole "software only" predictive dialer, to perform this integration.
date:
08 Dec 2010
subject:
Intelbras, the leading South American manufacturer of telephone handsets and PABX hardware, have released
Intelligence Contact Center™ (ICC), a complete inbound /outbound contact center solution driven by Sytel
and Teclan technologies.
date:
26 Mar 2010
subject:
Sytel Limited has signed a contract for
Wind Telecom S.A. to become an integration partner in Poland and Central Europe.
date:
27 Nov 2009
subject:
Sytel Limited today announced that Mike McGowan has been
appointed as Vice President Sales - North America.
date:
30 Oct 2009
subject:
Sytel Limited is launching an initiative
to protect call centre operations from falling foul of Ofcom’s new proposals
to increase fines for non-compliance with its outbound dialling rules to £2million.
date:
21 Jul 2009
subject:
Sytel Limited today announced substantial year-end growth, bucking the trend of the times.
date:
06 Nov 2008
subject:
Sytel Limited demonstrated live IP-only inbound
call sessions using SIP phones in its first
appearance at two UK trade shows.
date:
27 Jun 2008
subject:
Sytel Limited presented the Contact Centre
of the Year Award at an awards dinner for
the public sector in London, UK.
date:
20 Mar 2008
subject:
With immediate effect Sytel is launching a product, Softdial Instant Response™,
that allows call center customers to give immediate feedback to a call center at the end of a call,
whether the call was inbound or inbound.
date:
10 Feb 2008
subject:
Sytel Limited is delighted to announce the appointment of Arturo Garciarubio as VP Sales for Latin America and Iberia.
date:
12 Dec 2007
subject:
Sytel Limited is very pleased to announce the appointment of Tom Thompson as Development Manager,
and Jamie Stewart as Marketing Manager.
date:
16th Jul 2007
subject:
Sytel Limited is
delighted to announce the appointment of Ken Brompton as Sales Director.
date:
10th May 2007
subject:
Sytel Limited attended the first
Contact Center Global Forum event held recently in Cannes, France.
date:
12th Mar 2007
subject:
Sytel Limited continues to
enjoy sustained growth and now has product recognition in more that 30 countries
around the world.
date:
31st Jan 2007
subject:
In the wake of Ofcom’s
announcement of substantial fines for telemarketing
companies announced on 30th January 2007,
Sytel has decided to re-run its seminar series for call
centre managers.
date:
4th Dec 2006
subject:
Sytel Limited has signed a strategic agreement with Aculab™ to use its Prosody X high density media processing platforms..
date:
13th Nov 2006
subject:
Sytel Limited
has urged Ofcom to uphold its recent crackdown on the persistent
practice of nuisance calling.
date:
24th Oct 2006
subject:
Sytel Limited has announced
that it now offers a 24 hour, 365 day technical support package for customers
who require round the clock attention.
date:
7th Sep 2006
subject:
Sytel Limited has appointed Tom Rocca as a Director on its International Advisory Board
(IAB). The IAB is tasked with advising call center organizations both in the US and
globally on best practices for dialers.
