resources

Press Releases ...

 
Sytel Launches Instant Response IVR Product
date:
20 Mar 2008
subject:
With immediate effect Sytel is launching a product, Softdial Instant Response™, that allows call center customers to give immediate feedback to a call center at the end of a call, whether the call was inbound or inbound.
 
Sytel Appoints VP Sales for Latin America and Iberia
date:
10 Feb 2008
subject:
Sytel Limited, a leading supplier of contact center and enterprise solutions, is delighted to announce the appointment of Arturo Garciarubio as VP Sales for Latin America and Iberia.
 
Sytel Appoints Development Manager, Marketing Manager
date:
12 Dec 2007
subject:
Sytel Limited, a leading supplier of contact center and enterprise solutions, is very pleased to announce the appointment of Tom Thompson as Development Manager, and Jamie Stewart as Marketing Manager.
 
Sytel Enjoys Success in Cannes
date:
10th May 2007
subject:
Sytel Limited, a leading supplier of contact center solutions, attended the first Contact Center Global Forum event held recently in Cannes, France.
 
Sytel Limited Goes Truly Global
date:
12th March 2007
subject:
Sytel Limited, the UK’s leading supplier of contact center solutions, continues to enjoy sustained growth and now has product recognition in more that 30 countries around the world.
 
Sytel Helps Outbound Call Centers Move out of ‘Catch 22’
date:
31st January 2007
subject:
In the wake of Ofcom’s announcement of substantial fines for telemarketing companies announced on 30th January 2007, Sytel has decided to re-run its seminar series for call centre managers.
 
Sytel Builds Strategic Relationship with Aculab™
date:
4th December 2006
subject:
Sytel Limited has signed a strategic agreement with Aculab™ to use its Prosody X high density media processing platforms..
 
Sytel Calls on OFCOM to Uphold its Dialer Guidelines
date:
13th November 2006
subject:
Sytel Limited, the UK’s leading supplier of call centre solutions, has urged Ofcom to uphold its recent crackdown on the persistent practice of nuisance calling.
 
Sytel Rewrites Support Rules
date:
24th October 2006
subject:
Sytel Limited, the UK’s leading supplier of call center solutions, has announced that it now offers a 24 hour, 365 day technical support package for customers who require round the clock attention.
 
Sytel Appoints Head of International Advisory Board
date:
7th September 2006
subject:
Sytel Limited has appointed Tom Rocca as a Director on its International Advisory Board (IAB). The IAB is tasked with advising call center organizations both in the US and globally on best practices for dialers.