Michael McKinlay - Sytel MD
Michael McKinlay is the founder and managing director of Sytel Limited. He is highly regarded for the lead he has given markets all over the world on responsible dialing practices and is an advisor and mentor to many of the marketing and telecommunications regulators around the world.
Originally from New Zealand, Michael spent his early computing years in IBM and Fujitsu where he held a number of senior management positions. He is a graduate in Mathematics and Economics from Victoria University, Wellington.
about us
Who we are ...
Welcome to the new Sytel web site. The site has been designed to provide you with all the information you require to make informed and intelligent decisions when thinking of investing in, upgrading or adding to your contact center requirements.
Sytel Limited is globally respected for its CallGem™ contact center solution and in particular for its soft dialer, Softdial Plugin® which employs an advanced contact center simulation technique to achieve high performance dialing under compliant conditions. As the leading proponent of performance dialing under compliant regulations, Sytel are involved in advising many of the world’s leading marketing and government bodies on preparing their guidelines for the industry.
As the contact center market continues to develop and evolve, we are looking forward to a challenging, yet exciting period of growth. We hope you find this site useful - feel free to contact us if you have any queries or require more information about us, our plans or our products.