Call center software agents

Software-Only Contact Center...?
Sytel call center solutions are IP-based, so we ship software only. But our open APIs enable those requiring TDM to source local standard gateways.
Get an overview of our IP call center solutions.

Call Centre Helper - Silent Calls Roundtable
If you are concerned about silent calls and answer machine detection, this webinar is essential viewing. (Registration required)
Sytel Becoming More Visible in US
As our product range is constantly expanding, so is our profile around the world. See this interview for TMC.
 


disaster
If you are, or act on behalf of, a registered charity, in any country, in response to any major international disaster, then Sytel will always make its software available free of charge for this purpose.
Read how free Sytel predictive dialer seats helped SNT raise funds for Haiti.
Call center software solutions

Sytel scrappage scheme

In tough times you have to ask yourself tough questions. Competiton doesn’t let up – it gets tougher and you need a call center software solution that doesn’t just cope but allows you to stay alive and grow.

Take a hard look at the picture above and ask yourself: Is this where your current call center software system really belongs?

If the answer is 'Yes' then talk to us. We pay good prices for scrap, in return for offering you a great deal on a new call center software system to meet today's and tomorrow's needs.


We call it Sytelligence...

... the  fusion of profound industry understanding and 'know-how' with the best software development skills from around the world.

Complete Call Center Solution

If the future of your business relies on you staying ahead of the curve - exploiting the rapid advances in all areas of technology before your competitors - explore Softdial Contact Center™, our uniquely scalable and cost effective suite of call center software applications and services.

Hosted Call Center Software Solutions

If you are looking to host world-leading call management software as a service (Saas), discover the resilience, scalability and security of our multi-tenant hosted call center software solutions.

Customer Contact Management Software

Softdial Campaign Manager™ enables fast and efficient management of customer contact data using any call list database. It's rich feature set include a web control panel, campaign chaining, linked campaigns, skills-based routing and extensive retry configuration. Learn more about Sytel's customer contact management software.